Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please read our return policy carefully:

1. Inspection Period

   • Customers have 3 calendar days from the date of delivery to inspect their order and report any issues (such as damage, defects, or receiving the wrong item).

2. Eligibility for Returns

   • Only items that are defective, damaged, or incorrect are eligible for a return or exchange, and must be reported within the 3-day inspection period.

   • Items must be unused, in their original packaging, and accompanied by proof of purchase.

3. No Returns After 3 Days

   • After the 3-day inspection period has passed, all sales are considered final and we cannot accept returns, exchanges, or issue refunds.

4. How to Request a Return

   • To initiate a return within the 3-day window, please contact our support team at [your email/phone] with your order number, a description of the issue, and photos (if applicable).

5. Non-Returnable Items

   • Gift cards, downloadable products, clearance/sale items, and personalized or custom orders are non-returnable.

6. Refunds/Exchanges

   • If your return is approved, you may choose between a replacement, store credit, or a refund to your original payment method. Refunds may take 5–10 business days to process.